SAITO Rosewood Claves SCL27 [Can not International shipping]

■ Regarding product returns and exchanges

If you receive a defective product, please contact us at contact@komakimusic.co.jp with a photo of the affected part within 8 days of delivery. We will either send you a replacement item or (if we are unable to provide a replacement item) provide you with a refund.

In addition, in the case of download data sales,Due to the nature of the product, we cannot accept returns or cancellations after purchase.

■ About return shipping fees

For returns due to defects or other errors on our part, we will bear the shipping costs for the return or replacement, as well as the handling fees for refunds.

Please note that we cannot accept returns/exchanges due to customer's convenience.

■About inquiries and contact information

・Please contact us by phone or by using the email address below.
Please note that when sending email from your mobile address, please be sure to set your mobile address so that you can receive emails from us in advance.

Email address: contact@komakimusic.co.jp

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Telephone
Percussion City: 03-3845-3041
Ethnic City: 03-3842-6042
Drum City: 03-3842-6044