Shipping policy

About shipping

• Shipping charges and packing charges related to delivery are calculated automatically based on shipping points (set by our own standards based on size, weight, packing form, etc.) for each item, and the shipping rate per delivery area is calculated automatically.
  * for the convenience of the system, the weight of the actual baggage is different from the weight of the actual baggage. Please accept it beforehand.
• If the shipping point total of the item that exceeds the range exceeds the prescribed range, the automatic calculation of the postage cannot be done, and the order cannot be decided.
  Please contact us if you wish to change your order and apply it again or to list your shipping address. We will respond individually to the customer.
• As for goods that require delivery and installation by our staff, etc. at the time of delivery, we will decide the shipping and the like after the receipt of the application.
• Please refer to the table of shipping points and shipping ratesPt ↔ A shipping table

■ Customs duty in Japan

• Payment may be paid upon receipt of goods.
  (tariff is the customer's burden, the amount of tax varies according to the country.)

About delivery of goods

• Each of the store staff (percussion City, ethnic City, and drum city) stores and dispatches one by one. Therefore, the shipment of the store holiday is not carried out.
• Your order will be delivered to the designated delivery destination by our partner distributor.
• Delivery conditions can be confirmed on the delivery company's Web site by the "luggage confirmation number" described in the shipping guidance mail.
• The delivery time of the item depends on the payment method and the stock situation of the goods.
  * in both cases, it will be delivered two or four days from the date of shipment.
• In the case of goods holding stock
• Bank transfer
• Credit card and payment service
• In the case of the commodity, after the order is decided, it will contact the item after receipt of the commodity
• We will contact you promptly by email or the like if you have a considerable amount of time.
• If the item reaches your hand, please confirm the product immediately. If you have any damage or defective items, please contact us immediately.
• In addition, the details related to the delivery areGuide」「FAQPlease confirm it.