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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Information on online customer support service
Want to visit JPC online!?
We are very sorry. Online support is only available in Japanese.
"I don't have a chance to go to the shop in the distance.", "I want to use mail order, but I can not decide the product easily!"
In such a case, please use the video calling tool such as Zoom, and use the online customer service support that can ask questions and consult directly to our staff as if you were visiting the store while you are at home.
Since you can talk while actually checking the product through a PC or smartphone screen, please use it to eliminate anxiety and worry at the time of mail order.
Online service is available only in Japanese.
How to use
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