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About the return and exchange of products

If you receive a product with a discrepancy, please contact the appropriate part of the product within 8 days of the request, along with the appropriate part of the photograph, and contact contact@komakimusic.co.jp. Please let me send you an alternative (if you can't be ready for an alternative), and will be refunded for you.

About Returned Shipping

For any discrepancy, we will bear the fees for the return, or the shipping charge for the replacement goods, and the fee in case of refund.

Please note that your return/replacement may not be available for your convenience.

Please contact us for information about your contact information.

Please contact us by phone or email address below.
Please be sure to advance your mail from your mobile address in advance of your ability to receive mail from our company.

E-mail address :contact@komakimusic.co. jp

Contact E-mail Form >>>

Telephone
Percussion city: 03-3845-3041
Eisnick City: 03-3842-6042
Drum City: 03-3842-6044