Notice from JPC
Information on product shipment status and inquiries during the year-end and New Year holidays
Thank you very much for your continued support.
We will inform you about the shipment status of the year -end and New Year holidays.
We apologize for any inconvenience, but thank you for your understanding.
◆ Regarding shipments during the year -end and New Year holidays
Last shipment within the year: Until the order confirmed by December 26, 2024 (Monday)
Seminaries will be released sequentially from Saturday, January 4, 2025
* In the case of an order by bank transfer, it may be shipped on Monday, January 6, 2025, because the arrival is confirmed after confirming the money.
* If there is no shipable stock, even if you receive an order during the above period, it may be arranged or shipped after January 6, 2025 (Monday).
* If you order more than one product at a time, depending on the stock status of some products, all the shipments you order may be shipped on Saturday, January 4th. Please note.
* Depending on the order status, the date may be required than usual until shipping. We will contact you by e -mail as soon as the shipping date is confirmed.
◆ Inquiries regarding purchase and shipping confirmation at eJPC
Inquiries by email
contact@komakimusic.co.jp(Answer may have 3-5 business days.)
* From December 28, 2023 (Saturday) to January 2, 2024 (Thursday), we will receive e -mails, but the answers will be handled sequentially after January 4 (Saturday). 。
Inquiries by phone
Percussion City 03-3845-3041
Ethnic City 03-3842-6042
Drum City 03-3842-6044
* Please contact us within business days and business hours.
Business hours: Weekdays 12: 00-19: 30 Saturdays, Sundays, and holidays 11: 00-18: 30
New Year holidays: Saturday, December 28th -January 2nd (Tuesday)
※Please check here for the business system during the year -end and New Year holidays.
